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The Folded Napkin – A Trucker Stop Story
By Nick Grimshawe on February 16, 2010 | 2 Comments
Editor’s Note: I don’t usually pass on emails that I receive but this story is outstanding. I just had to share.
NickI try not to be biased, but I had my doubts about hiring Stevie. His placement counsellor assured me that he would be a good, reliable busboy. But I had never had a mentally handicapped employee and wasn’t sure I wanted one. I wasn’t sure how my customers would react to Stevie.
He was short, a little dumpy with the smooth facial features and thick-tongued speech of Downs Syndrome. I wasn’t worried about most of my trucker customers because truckers don’t generally care who buses tables as long as the meatloaf platter is good and the pies are homemade.
The ones who concerned me were the mouthy college kids traveling to school; the yuppie snobs who secretly polish their silverware with their napkins for fear of catching some dreaded ‘truck stop germ’; the pairs of white-shirted business men on expense accounts who think every truck stop waitress wants to be flirted with. I knew those people would be uncomfortable around Stevie so I closely watched him for the first few weeks..
I shouldn’t have worried. After the first week, Stevie had my staff wrapped around his stubby little finger, and within a month my truck regulars had adopted him as their official truck stop mascot.
After that, I really didn’t care what the rest of the customers’ thought of him. He was like a 21-year-old in blue jeans and Nikes, eager to laugh and eager to please, but fierce in his attention to his duties. Every salt and peppershaker was exactly in its place, not a breadcrumb or coffee spill was visible when Stevie got done with the table. Our only problem was persuading him to wait to clean a table until after the customers were finished. He would hover in the background, shifting his weight from one foot to the other, scanning the dining room until a table was empty. Then he would scurry to the empty table and carefully bus dishes and glasses onto his cart and meticulously wipe the table up with a practiced flourish of his rag.
If he thought a customer was watching, his brow would pucker with added concentration. He took pride in doing his job exactly right, and you had to love how hard he tried to please each and every person he met.
Over time, we learned that he lived with his mother, a widow who was disabled after repeated surgeries for cancer. They lived on their Social Security benefits in public housing two miles from the truck stop. Their social worker, who stopped to check on him every so often, admitted they had fallen between the cracks. Money was tight, and what I paid him was probably the difference between them being able to live together and Stevie being sent to a group home. That’s why the restaurant was a gloomy place that morning last August, the first morning in three years that Stevie missed work.
He was at the Mayo Clinic in Rochester getting a new valve or something put in his heart. His social worker said that people with Downs Syndrome often have heart problems at an early age so this wasn’t unexpected, and there was a good chance he would come through the surgery in good shape and be back at work in a few months.
A ripple of excitement ran through the staff later that morning when word came that he was out of surgery, in recovery, and doing fine.
Frannie, the head waitress, let out a war hoop and did a little dance in the aisle when she heard the good news.
Belle Ringer, one of our regular trucker customers, stared at the sight of this 50-year-old grandmother of four doing a victory shimmy beside his table.
Frannie blushed, smoothed her apron and shot Belle Ringer a withering look.
He grinned. ‘OK, Frannie , what was that all about?’ he asked..
‘We just got word that Stevie is out of surgery and going to be okay.’
‘I was wondering where he was. I had a new joke to tell him. What was the surgery about?’
Frannie quickly told Belle Ringer and the other two drivers sitting at his booth about Stevie’s surgery, then sighed: ‘Yeah, I’m glad he is going to be OK,’ she said. ‘But I don’t know how he and his Mom are going to handle all the bills. From what I hear, they’re barely getting by as it is.’ Belle Ringer nodded thoughtfully, and Frannie hurried off to wait on the rest of her tables. Since I hadn’t had time to round up a busboy to replace Stevie and really didn’t want to replace him, the girls were busing their own tables that day until we decided what to do.
After the morning rush, Frannie walked into my office. She had a couple of paper napkins in her hand and a funny look on her face.
‘What’s up?’ I asked.
‘I didn’t get that table where Belle Ringer and his friends were sitting cleared off after they left, and Pony Pete and Tony Tipper were sitting there when I got back to clean it off,’ she said. ‘This was folded and tucked under a coffee cup.’
She handed the napkin to me, and three $20 bills fell onto my desk when I opened it. On the outside, in big, bold letters, was printed ‘Something For Stevie’.
‘Pony Pete asked me what that was all about,’ she said, ’so I told him about Stevie and his Mom and everything, and Pete looked at Tony and Tony looked at Pete, and they ended up giving me this.’ She handed me another paper napkin that had ‘Something For Stevie’ scrawled on its outside. Two $50 bills were tucked within its folds. Frannie looked at me with wet, shiny eyes, shook her head and said simply: ‘truckers.’
That was three months ago. Today is Thanksgiving, the first day Stevie is supposed to be back to work.
His replacement worker said he’s been counting the days until the doctor said he could work, and it didn’t matter at all that it was a holiday. He called 10 times in the past week, making sure we knew he was coming, fearful that we had forgotten him or that his job was in jeopardy. I arranged to have his mother bring him to work. I then met them in the parking lot and invited them both to celebrate his day back.
Stevie was thinner and paler, but couldn’t stop grinning as he pushed through the doors and headed for the back room where his apron and busing cart were waiting.
‘Hold up there, Stevie, not so fast,’ I said. I took him and his mother by their arms. ‘Work can wait for a minute. To celebrate you coming back, breakfast for you and your mother is on me!’ I led them toward a large corner booth at the rear of the room.
I could feel and hear the rest of the staff following behind as we marched through the dining room. Glancing over my shoulder, I saw booth after booth of grinning truckers empty and join the procession. We stopped in front of the big table. Its surface was covered with coffee cups, saucers and dinner plates, all sitting slightly crooked on dozens of folded paper napkins ‘First thing you have to do, Stevie, is clean up this mess,’ I said. I tried to sound stern.
Stevie looked at me, and then at his mother, then pulled out one of the napkins. It had ‘Something for Stevie’ printed on the outside. As he picked it up, two $10 bills fell onto the table.
Stevie stared at the money, then at all the napkins peeking from beneath the tableware, each with his name printed or scrawled on it. I turned to his mother. ‘There’s more than $10,000 in cash and checks on that table, all from truckers and trucking companies that heard about your problems. ‘Happy Thanksgiving.’
Well, it got real noisy about that time, with everybody hollering and shouting, and there were a few tears, as well.
But you know what’s funny?
While everybody else was busy shaking hands and hugging each other, Stevie, with a big, big smile on his face, was busy clearing all the cups and dishes from the table..Best worker I ever hired.
Plant a seed and watch it grow.
At this point, you can bury this inspirational message or forward it fulfilling the need!
If you shed a tear, hug yourself, because you are a compassionate person.
Well.. Don’t just sit there! Send this story on! Keep it going, this is a good one!
The End
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Are You Letting Time Bandits Steal Your Life?
By Nick Grimshawe on February 4, 2010 | No Comments
I call them time bandits, the moments when we phase out and allow emotion and thoughts from the pass to steal away your present moment; the place where you live.Let me give you an example to start off with. Lets say you have had a big fight with your husband or wife first thing in the morning, and now you are driving to work, gripping the steering wheel and fuming about this and that, replaying the memory of the fight over and over in your mind. You get to work barely cognizant of how you got there then stomp into your office angry about the day.
During that time you have completely lost track of your life.
You failed to notice on your drive in just how the fog banks weaved between the mountains, low down on the slopes. You didn’t see the sunlight higher up the slopes sparkling off new fallen snow. You failed to noticed the clear blue sky and the two eagles soaring on the thermals over the steaming river. You missed the deer grazing at the side of the road. You missed a whole hour out of your life.
You’ve just been robbed by time bandits who have made off with the prize of an hour out of your day.
What did the whole exercise of replaying the fight do for you? Oh you made yourself right and the other person wrong and you validated your rightness in a number of ways, but the fight is still there and nothing about it has changed because the past is forever inaccessible to you.
You may have even speculated just what you where going to do to that person when you got home that night, maybe even resolve not to speak, to use the silent treatment and really make them wrong.
But that’s in the future and you don’t live there. You live only here in the now, in this one moment, one moment at a time.
You’ve allowed attitude to select you instead of you selecting your attitude.
Unfortunately this scenario plays out many times in a single day. The lapse may not be as dramatic as that. Simple little things rob us of our lives everyday. Replaying the conversation with your boss, trying to decide if your co-worker was making a dig with her last remark…wondering what you will wear to the dinner on Saturday night.
How do you change the distractions to focus more directly on the moment, and there by live your life to the fullest?
It takes time, practice and a will to succeed.
Here is one little trick I use to retrain my brain. When I catch myself drifting off on a tangent I stop and say:
“Wait a minute, I am not going to let time bandits steal my life,” and force myself to refocus on what I am doing. As you do this you will slowly build a new pattern in the brain, that brings you closer to living your life in the now, the only real place you can live it.You have the power to live your life in its fullest capacity once you chase away those time bandits.
Nick
Next time I will talk about one of the biggest time bandits out there.
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